PRIVACY POLICY
Last updated: 05.03.2026
website: https://hes2.lv
Data Controller: SIA HES1
Registration No.: 40103386743
Registered address: Piedrujas iela 11, office 214, Riga, Latvia, LV-1073
This Privacy Policy explains how SIA “HES1” processes personal data when you use our online store.
Personal data processing is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and applicable laws of the Republic of Latvia.
1. Categories of Personal Data
We may process the following personal data:
- name and surname;
- delivery address;
- email address;
- phone number;
- payment information;
- purchase history;
- user account information;
- IP address.
Personal identification number may be processed only when necessary for issuing invoices or complying with legal requirements.
2. Purposes of Personal Data Processing
Personal data is processed for the following purposes:
- processing orders;
- providing delivery;
- processing payments;
- providing customer support;
- fulfilling accounting and tax obligations;
- preventing fraud;
- ensuring the operation of the website;
- conducting marketing activities (with consent).
3. Legal Basis for Processing
rersonal data processing is based on:
- performance of a contract (placing an order in the online store);
- legal obligations;
- legitimate interests of the data controller;
- user consent (for marketing purposes).
4. Disclosure of Personal Data to Third Parties
Personal data may be shared with:
- payment service providers;
- delivery service providers;
- IT system maintenance providers;
- accounting service providers;
- marketing service providers.
Personal data is not sold to third parties.
5. Data Retention Period
Personal data is stored:
- as long as necessary to fulfil the order;
- as required by accounting and legal regulations;
- until consent for marketing is withdrawn.
6. Profiling
We may analyze user purchasing behavior in order to provide personalized offers. Profiling is carried out only with the user’s consent.
7. Your Rights
You have the right to:
- access your personal data;
- request correction or deletion of data;
- restrict the processing of data;
- object to data processing;
- withdraw consent;
- submit a complaint to the Data State Inspectorate.
8. Changes to the Policy
We reserve the right to make changes to this Privacy Policy. The current version is always available in the online store.
9. Contact Information
If you have any questions regarding personal data processing, please contact us:
Email: info@hes1.lv
Phone: +371 22 304 738